Back to home

Privacy Policy

Last updated: December 2024

EZRA Property Management ("EZRA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our property management services.

Information We Collect

We may collect information about you in a variety of ways:

  • Personal Data: Name, email address, phone number (including WhatsApp), and property address that you voluntarily provide when contacting us or requesting a quote.
  • Property Information: Details about your property including location, number of bedrooms, existing listing URLs, and photos.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes
  • Deliver our property management services
  • Send you updates about your property's performance
  • Improve our website and services
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Cleaning services, maintenance providers, and other vendors necessary to manage your property
  • Booking Platforms: Airbnb, Booking.com, and similar platforms where your property is listed
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications

Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.